Mr. Hanafi arrived in Hong Kong in 1982 as an Assistant Trade Commissioner in the Canadian diplomatic service. After his posting, he went on to found a number of companies, including FPF Technologies, CompuServe HK, Hutchision Information Services, and Hutchision Mobile Data, the world's first public wireless data firm.
Mr. Hanafi joined Visa International in 1995, where he was based in Singapore and responsible for Asia-Pacific technology operations, including VisaNet, the real-time network for credit card transactions.
Recruited by ABN Amro in 1999 as SVP/Regional CIO for Asia Pacific, he was promoted to EVP/Global Head – Technology Operations and Infrastructure in November 2000. Mr. Hanafi was responsible for the Bank's IT operations and infrastructure, including operations in more than 50 countries, regional data centres, and a global telecom network.
In December 2002, Mr. Hanafi joined Behringer Holdings as Chief Operating Officer. Responsible for Manufacturing, Logistics, IT, Quality, Customer Service, and Online Communications, this privately held supplier of pro audio equipment rapidly expanded based on manufacturing in China, effective IT and logistics, and world-wide distribution.
Following a strategic consulting assignment with Global Refund (now Global Blue) in 2005, Mr. Hanafi joined the firm in May 2006 as Chief Information Officer. He led the transformation of the business from paper cheques to digital transactions, winning the contract to supply and operate Singapore's eTRS visitor GST refund system. In 2012, Waleed took on the role of CTO and was responsible for technical product development and strategy. He developed an API framework, mobile apps, and next-generation digital processing system for fully online tax free shopping. A number of patents have been granted covering this work.
Mr. Hanafi is a Canadian national and Permanent Resident of Singapore. He holds a B.A. degree in Political Science from Carleton University. He is married with two children, and has been living in Asia for more than 35 years.
Jasmin C. Hanafi
Director and Consultant
Ms. Hanafi attended United World College of South East Asia in Singapore where she studied in the International Baccalaureate (IB) programme. She received an IB diploma in Economics, Biology, Chemistry, English, Mandarin and Mathematics.
Ms. Hanafi pursued her advanced degrees in Montreal, Canada at McGill University. She was awarded a B.Sc. degree (Biology and Biotechnology) and an M.Sc. degree (Molecular Biology).
Returning to Singapore in 2014, Ms. Hanafi joined The Learning Lab where she taught general science at the primary level, and biology and chemistry at the secondary level. She also contributed to curriculum development at TLL.
A confident public speaker, Ms. Hanafi has the skills and experience to communicate complex technical and scientific concepts to a wide audience.